Once your payment has been processed, you will receive an email confirming your order, and we will begin preparing your artwork for delivery.

Both open and limited editions are produced on demand, and limited editions are hand-signed, or seal pressed, with the artist’s signature, and numbered. Each order is packaged by hand.

Processing time for production, framing, and packaging is typically 6-10 business days. You will receive a second email notification when your artwork has shipped.

Please allow up to 10 business days for shipping within Canada. International orders may take 3-5 weeks to reach their destination.

If your artwork arrives damaged or you have received the wrong order, please contact us right away at service@beheld.ca, citing your order number in the subject line. If your artwork has been damaged during transit, we will work to resolve the issue for you as efficiently and effectively as possible.

Beheld does not accept returns. We are committed to providing customers with the highest quality visual and descriptive representation of the artwork as possible, and we stand behind our art with a 100% quality guarantee.

Each fine art print is custom produced on demand and packaged just for you. All prints from Beheld are produced in Toronto to the highest industry standard for fine art printing, using exclusively archival materials and the best acid-free cotton rag papers on the market.

Our fine art printing partner matches every print to the artist's source file for colour and overall image quality and clarity. Frames are professionally hand-built to custom specifications for your artwork. Beheld fully authenticates every artwork sold.

If you have questions or concerns about your artwork after you receive it, please contact us at service@beheld.ca.